ront Door Organics endeavours to provide local products over non-local products provided the local product is certified organic and is of comparable standard to a non-local product.

Front Door Organics clearly labels both Ontario and Canadian grown produce as well as those products that are transitional, wild or Fair Trade, so that you can make informed purchases.  Transparent receiving and food handling procedures are of the upmost importance to ensure consumer confidence in the products you are purchasing.  At FDO the practice of labeling produce ON or CAN online and then the subsequent receiving of that product in our warehouse and ensuring that it is in fact the product advertised and purchased online, is stringent and thorough.  In the event that we were expecting to receive an Ontario grown product but did not, we will always adjust the customer’s invoice to reflect the true origin.    

From time to time, Front Door Organics may purchase, "Certified Organic Transitional" fruits or vegetables to support the furtherance of organic agriculture.  Wild products, meaning produce that is harvested from unfarmed land, may also be purchased occasionally.  These products will only be purchased from an organic farmer or local forager we know to be knowledgeable and who uses sustainable practices.  Otherwise, all fruits and vegetables we purchase are third-party certified organic.

Because of the high environmental costs associated with the aviation industry, FDO will not purchase any products that travel by air at any point during their journey to our warehouse.

Whenever possible, Front Door Organics purchases and supports Fair Trade products over and above other products, provided the Fair Trade products are certified organic.

Front Door Organics carries only third-party certified organic grocery products except in rare cases where no certified product exists. In these rare cases, we purchase the product containing the highest content of certified organic ingredients, avoiding any "red light" uncertified ingredients including but not limited to rice, corn, soy, canola, wheat, potato, sugar and coffee.  All products that are not certified organic are clearly labeled as such in the product description online.

With household and personal care products, Front Door Organics looks for certified organic products.  When we cannot find a certified organic product, we consider products based on the highest percentage of certified organic ingredients, where the product is produced and where the ingredients originate. 

While we do our best to research thoroughly all the products that we carry, it is inevitable that exceptions to our buying practices will occur. Producers change their formulas and new products become available all the time. Please don’t hesitate to bring any product information changes to our attention.

We endeavour to provide as much product information as possible for customers so that customers can make personal choices about whether to purchase the products we select.